Getting Started

The first step to owning Hard Assets, is to fill out a Customer Profile Form and fax or mailed it back to us.

Establish a client relationship by simply filling out your Customer Profile Form. You can choose from these two options:

Option 1

Download and Send by Fax, eMail or Mail

Download
OR

Option 2

Fill Out Online

 

 

 


 


 
 

International Hard Asset Investments, Inc. is an established institution in the diamond and precious metals business and we are dedicated to satisfying our customers as best we can with prompt and reliable service and thus hope to make this your most comfortable shopping experience. Upon request, for diamond purchases, we will provide a complete and accurate description compiled by our experienced gemologists or gemstone graders for all purchases. We also provide a 7-day money-back guarantee, no questions asked, given the following conditions (DIAMOND PURCHASES ONLY): All Precious Metals sales are final. We can purchase metal from you at any time. The price for your metal is established the date that our office receives it. The price is based on the spot metal price minus premium on that day.

MONEY BACK GUARANTEE (APPLIES TO FANCY COLORED DIAMONDS ONLY)

International Hard Asset Investments, Inc. will accept the return of undamaged merchandise that has not been worn, used or sized (excluding special orders), subject to the following limitations: For a full refund, merchandise must be returned or exchanged in it’s original condition within 7-days of receipt.

Refunds will be in the original form of payment. Original shipping cost will be deducted from all refunds. Diamonds, colored gems and jewelry are inspected upon receipt prior to any refunds, exchanges, or credits being made. Merchandise that does not match product data in our records will be returned or refused.

When returning merchandise, please notify us directly of the tracking number and date. Please also insure the merchandise against loss in transit, and prepay freight and handling charges. International Hard Asset Investments, Inc. is not responsible for any diamond, colored stone or jewelry that is not actually received, or that is not returned in accordance with these terms.

WARRANTY

All diamonds sold by International Hard Asset Investments, Inc. are authentic untreated natural color (unless specified) and of a consistently high quality. All diamonds and colored gems are accompanied with Independent laboratory certificates.

This warranty covers each item of fine jewelry for defects in manufacturing only, and expressly excludes coverage for excessive wear and tear, physical or accidental abuse, loss and theft. This warranty is valid only at International Hard Asset Investments, Inc. Improper repairs or warranty services performed by someone other than International Hard Asset Investments, Inc. will render this warranty null and void. International Hard Asset Investments, Inc. disclaims any liability for consequential or incidental damages for breach of written or implied warranty of this item, including its merchantability or fitness for a particular purpose.

International Hard Asset Investments, Inc. disclaims any liability for consequential or incidental damages for breach of written or implied warranty of this item, including its merchantability or fitness for a particular purpose.

International Hard Asset Investments, Inc. collects information from various sources. This information is used solely for administrative and promotional purposes. International Hard Asset Investments, Inc. will not sell, share, or rent this information to any other organization or individual. We may request information such as customers’ names and shipping addresses. This information is used for billing purposes, to fill customers’ orders, and to maintain our records.

We will share aggregated demographic information with our advertisers. This is not linked to any personal information that can identify any individual person. These companies do not retain, share, store, or use personally identifiable information for any secondary purposes. We contract with a third party to provide specific services. We share names, or other contact information as is necessary for the third party to provide these services. The third party is not allowed to use personally identifiable information except for the purpose of providing these services.

Thank you!